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Solutions
(Implementation & Integration)
The implementation of IT Service Management is reliant
on the integration of many factors. Its success is heavily
influenced by the approach to implementation, the overall
quality of the technical solution, and the breadth of
expertise of the resources engaged.
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The Solution stream addresses the integration of the
technology and process streams with what is required
to delivery a solution to customers, specialist resources/skills.
It incorporates:
- ITSM Process Consulting
- Project Management
- Technical Implementation Consulting
- Technical Delivery
- ITSM Support
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